Case Study

What Axi had to say:

“Collaborating with Cyberseer's highly skilled experts... empowers us to take a proactive approach by identifying and highlighting potential risks rather than solely focusing on active threats on the endpoint.”

Andy Brannelly

Security Lead

OVERVIEW

Industry

Financial Services

Challenges:

Protect brand reputation and proprietary customer data & systems from unauthorised access with limited in-house resources.
Achieve full visibility & control of the Axi estate.
Raise visibility of low-level alerts.
Detect advanced persistent threats.

Benefits:

Follow best practice in terms of configuration and manage alerts more efficiently.
Detect & respond to threats with 24×7 priority alerting.
Assistance with incident triage from Cyberseer Analysts.

BUSINESS BACKGROUND

Founded in 2007, Axi is a global online FX and CFD trading company, trusted by thousands of customers in 100+ countries around the world. At Axi, we help new traders, pro-traders, trading businesses, banks and financial organisations find the edge they need to achieve their financial goals through informed transactions made on the world’s financial markets. Axi offers a wide range of assets including CFDs for several asset classes including forex, shares, cryptocurrency, gold, silver, coffee, and other commodities.

CHALLENGES

Axi encountered difficulties in obtaining a clear understanding of their current endpoint infrastructure due to the presence of numerous tools and solutions, which was exacerbated by resource constraints. They sought a comprehensive 24×7 EDR managed service that would provide them with valuable insights, expert technical knowledge of their existing solutions, and detailed guidance on both low and high-level alerts. The abundance of guidance offered by the technology solutions themselves can be overwhelming for a time-constrained team to fully comprehend.

THE CYBERSEER SOLUTION

Axi made the strategic decision to implement Cyberseer’s 24×7 managed endpoint detection and response service, which is powered by the Microsoft Defender Platform. Their main goal was to find a reliable partner who could develop a robust security solution that not only meets their current needs but also can grow alongside their expanding business. Prior to partnering with Cyberseer, Axi had only been using an EDR technology solution that required further configuration. They were in search of a managed service provider that has the technical knowledge to enhance and provide context to their existing EDR data, while also offering a third-party assessment to validate their team’s proposed business solutions, plans, and ideas. The cost was a significant consideration, as they compared it to hiring new team members or investing in training to enhance internal skills, both of which would increase overhead expenses. They found that other managed service providers fell short by only offering limited professional service hours per month, whereas the ability to have open conversations and receive assistance whenever needed was a major draw for Axi.

RESULTS AND BENEFITS

By choosing Cyberseer, Axi gained the following benefits:

Cyberseer provides M365 Defender expertise, specialised knowledge of Defender for Endpoint, and customised deployment services. In addition, Cyberseer offers a threat detection and analysis service that significantly enhances Axi’s security stance.

Cyberseer’s skilled Cyberseer Analysts harness the power of Defenders API to extract invaluable insights from Axi’s security telemetry. Any suspicious activity is identified and the severity of potential threats accurately assessed. By promptly providing actionable intelligence for confirmed threats, Cyberseer’s service empowers Axi’s IT teams to protect their brand reputation and ensure uninterrupted operations.

Since partnering with Cyberseer and implementing configuration changes and improved threat detection capabilities, Axi’s incident response times have drastically improved. In fact, an estimated 75% reduction in the time it takes to pick up an alert and determine the necessary actions to take.

Direct access to Cyberseer’s Tier 3 Analysts who are familiar with Axi environment.

Access skills and expertise needed for the deployment, configuration and tuning of Microsoft Defender for Endpoint.

Access to the latest threat intelligence, including IOC’s & MITRE classification.

Rapid time to remediation.

Prioritised workload for in-house Security Analyst’s.

"Collaborating with Cyberseer’s highly skilled experts not only provides us with additional oversight, resulting in a significant reduction in our detection time, but it also empowers us to take a proactive approach by identifying and highlighting potential risks rather than solely focusing on active threats on the endpoint.”

Andy Brannellly

Security Lead